Boxed In Time Terms and Conditions

Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase.  Please make sure you agree with these terms and conditions, prior to making your purchase.


The “Owner” is Boxed In Time

The “Hirer” or “Customer” refers to the person, firm or corporation hiring equipment from the Owner

The “Equipment” means all the equipment and accessories supplied to the Hirer

“Terms” means these Terms and Conditions of Hire

Services means event supplies and designs

The Website means the website

We / Us etc means Boxed In Time ABN: 94610956490 and any subsidiaries, affiliates, employees, officers, agents or assigns.

Conditions of Hire

The hiring of the equipment will commence from the commencement date specified. The hirer is entitled to use the equipment for the hire period. Any extension of the period must be agreed to by Boxed In Time.

The hirer shall not remove the Hire equipment or any part thereof from the situation and position of its installation without consent from the owner.

The hirer acknowledges that he/she has received adequate instruction on the correct use of the equipment, which includes demonstration or verbal or written instructions.

The hirer agrees not to use the equipment at locations or purposes different to the equipment’s general designated purpose and specified suitability (such as indoor versus outdoor use).

The hirer acknowledges responsibility for the equipment and is liable for any damage.

Deposit & Payments

A non-refundable deposit is required within 3 days of receiving payment instructions to secure a booking. If the deposit is not paid within this time frame it will result in goods and services being made available to the public for hire. The remaining balance must be paid no later than 2 weeks (14 days) prior to the event. Failure to make this deadline will result in goods and services not being undertaken or dispatched. 
All orderss made less than 14 days prior to delivery are required to be paid in full to confirm the booking. 

Deposits are non refundable, transferrable and cannot be exchanged for credit.

All prices on Boxed In Time website are in Australian Dollars (AUD). 


A Hirer may cancel an order but may forfeit any hire fees paid as follows:

(A) If a booking is cancelled 4 weeks prior to the event date, Boxed In Time will issue a full refund of any fees paid minus the deposit.

(B) Bookings cancelled 2-4 weeks prior to event date will receive a 50% refund of the full booking fee.

(C) Bookings cancelled or item quantities reduced within 14 days prior to the event date will forfeit 100% of the total hire fee.

Cancellations of bookings/events due to weather shall still be subject to the cancellation policy above. Boxed In Time is in no way responsible for intemperate weather that may cause the hirer to cancel their booking.

By providing your credit card details, you give permission for Boxed In Time to charge the card for any cancelled bookings.

COVID-19 Postponements and Cancellations

Subject to availability Boxed In Time will work with customers for all secured bookings that require rescheduling due to Covid-19 Government restrictions free of charge.

All secured bookings that cancel are subject to the above cancellation policy.

All monies paid to date at time of cancellation are non-refundable. Subject to Boxed In Time’s discretion all monies paid to date maybe transferable to a new date subject to availability.

Delivery & Damage

The hirer must allow any Boxed In Time representative to access the goods within reasonable times (7am – 10pm).  
The hirer must provide safe and proper access to and at the event site. 
The hirer is liable for all injury, loss or damage suffered by Boxed In Time employees while at the event site.
The goods shall be returned in reasonably clean condition.

The hirer is responsible for the equipment from the time of delivery until collection by Boxed In Time and shall pay for all equipment damage or loss however caused during that period. The hirer will pay full replacement cost of any equipment badly damaged, lost or stolen. The hirer will pay any repairing costs to damaged equipment. Any damaged equipment will be decided by Boxed In Time if it can be repaired or requires replacement. Burns, holes, tears, water damage or other similar damage to equipment shall be replaced at full cost to the customer.

The Customer shall protect the equipment from the elements during the time of hire. In poor weather conditions storage of the equipment may be necessary and is the responsibility of the customer to see that the equipment is stored safely. Any equipment damaged from weather is the full responsibility of the customer and shall be paid at full replacement cost to Boxed In Time. 

Force Majeure

For the purpose of this clause, “Force Majeure” means an event or circumstance beyond the reasonable control of a party, including, but not limited to, acts of God, war, rain, hail, wind, fire, explosion, pandemics, civil disobedience, and legislation not in force at the date of this agreement or labour disputes. Neither Boxed In Time nor the Hirer will breach this agreement and each party will not be liable to the other party for delay or failure to perform its obligation under this agreement due to Force Majeure. Boxed In Time may give written notice to the customer, giving full particulars of such Force Majeure.

Boxed In Time shall not be liable for any indirect or consequential losses or expenses suffered by the customer, including but not limited to, loss of turnover, profits, business or goodwill or any liability to any other party or for any loss or damage suffered by the customer as a result of any delays caused by such Force Majeure events.


Boxed In Time shall in no way be held responsible or accountable for any injury, death or loss of income caused to the customer, any third parties or properties due to the hire of equipment or provided services by Boxed In Time.

No warranty is given by Boxed In Time, nor is Boxed In Time liable for any damage or harm whatsoever in respect to the equipment except through the wrong doing of Boxed In Time.

The customer is required to grant access to Boxed In Time and to their equipment when called upon to do so for repair and or examination, or in case of customer default, removal of goods and or equipment may apply

Boxed In Time reserves the right at any time, to modify these terms and conditions to suit the changing business needs. As soon as the changes are posted and visible on the website the amended terms and conditions are affective.

It is the responsibility of the customer to regularly review the terms and conditions outlined on the Boxed In Time’s website.

Accuracy of Content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice.


The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services. 

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and Logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for Loss or Damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement. 

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address:

[email protected]


The trademarks and logos contained on this Website are trademarks of Boxed In Time ABN: 94610956490.  Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to External Websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites. 

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.


All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.